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英語道歉信失約范文
在人們往來越來越密切的今天,用到道歉信的地方越來越多,道歉信是當(dāng)無法答應(yīng)對(duì)方的所請(qǐng)所托或因個(gè)人失誤引起對(duì)方不快時(shí),表示陪禮道歉的一種信函。那要怎么寫好道歉信呢?以下是小編為大家整理的英語道歉信失約范文,歡迎大家借鑒與參考,希望對(duì)大家有所幫助。
英語道歉信失約范文1
Dear bob,im writing to apologize for having forgotten to return the "the beatles" cd to you when i left canada,i was in such a hurry that i packed everything in my luggage without checking i paid more attention then,i wouldnt have made such a stupid mistake.
now something must be done to solve the problem because i understand you cherish the cd enormously.i can either send it to you by express mail or alternatively compensate you at a reasonable you do not mind,i may bring it back to you next time i go to canada.
please let me know which solution you prefer at your earliest convenience.i really hope you will accept my sincere apology.
faithfully yours,li ming
英語道歉信失約范文2
Dear Ms. Jones,On behalf of ABC Office Equipment, I ext our sincerest apologies for the bad experience you had with our sales associate, James. I understand that James made unprofessional remarks when you visited our storefront to inquire about a new copier. You came to us in search of information, and instead were subjected to a pushy salesperson.
At ABC, it’s our goal to help you make an informed purchase decision without having to deal with aggressive sales tactics. James is a new employee that I’ve been training. I take full responsibility for his behavior. He has received a written reprimand and will be shadowing one of our senior sales associates until he has a better understanding of the ABC Office Equipment approach to customer service.
I’m grateful that you brought this issue to my attention and I ask your forgiveness. We’d love to earn your business. I’ve included a voucher for 20 percent off your next purchase in our store as a thank-you, should you decide to give us a second chance. We hope to see you again soon!
Kind regards,Jennifer Smith Equipment Sales Manager
Yours truly,Smith
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