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- 英文道歉信 推薦度:
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英文的道歉信范文
在人們往來越來越密切的今天,很多地方都會(huì)使用到道歉信,通過道歉信,我們可以更好地解釋事情發(fā)生的原因,消除誤會(huì)或矛盾。相信寫道歉信是一個(gè)讓許多人都頭痛的問題,以下是小編幫大家整理的英文的道歉信范文 ,歡迎閱讀與收藏。
英文的道歉信范文 1
Dear Mr. Smith
I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day. I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill. I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused. Sincerely yours, Wang Hua 范文 4 Directions: One of your pen friends, John, will be visiting your city. However, for some reasons, you can not meet him at the airport on time. Write a letter asking to wait for you at the airport and tell him how to recognize you. Your letter should be no less than 100 words. You don’t need to write the address. Don’t sign your own name at the end of the letter, use Alice instead.
英文的道歉信范文 2
Dear Mr. Smith
I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.
I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.
I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.
Sincerely yours,Wang Hua
英文的道歉信范文 3
Dear Mary
I’m very sorry for not having replied to your July 6th letter sooner. When your letter arrived, I was in Beijing. As my secretary couldn’t forward it to me, it has been lying on my desk until I got back.
Thank you for all your news. It is good to know that your company has agreed to sign the contract to continue the cooperation with us. And we surely will have a bigger success in the near future.
Look forward to catching up and once again apologize for the delay.
Sincerely,Tom
英文的道歉信范文 4
Dear Kate
Excuse me for my long delaying in returning to you your “Robinson Crusoe” which I read through with great interest.
I had finished reading the book and was about to return it when my cousin came to see me. Never having seen the book, She was so interested in it that I had to retain it longer.
However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner.
Thanking you again for the loan.
Sincerely yours,
英文的道歉信范文 5
Dear David
I am truly sorry that I cannot attend the project meeting to be held on next Tuesday afternoon.
The reason is that I am going to take a business to Shanghai by plane that day, so I will be unavailable for the meeting. However, considering the importance of the meeting, I will be grateful if you could send me a brief record of the project progress by E-mail. I will check the record and send my feedback to you.
Once again, I am sorry for any inconvenience caused. Hope you can accept my apologies and understand my situation.
Sincerely yours,LiMing
英文的道歉信范文 6
Dear Mr. Smith
I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.
I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.
I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.
Sincerely yours,Wang Hua
英文的道歉信范文 7
Dear John
I am eagerly looking forward to your visit to our city. After all these years of writing to each other, I can not wait to see you. However, I regret to inform you that I will not be able to meet you at the airport on time.
The reason is that your flight will arrive early in the morning, and the earliest I can reach the airport will be about an hour after you land. Will you please wait for me in the arrival lounge? You can have breakfast while you wait.
By the way, as we have never met I must tell you home to identify me: I am of 165cm tall and have a long hair. In addition, I will wear a white skirt and carry a China Daily at hand.
Hope we can meet soon.
Sincerely yours,Alice
英文的道歉信范文 8
Dear Kate
Excuse me for my long delaying in returning to you your “Robinson Crusoe” which I read through with great interest. I had finished reading the book and was about to return it when my cousin came to see me. Never having seen the book, She was so interested in it that I had to retain it longer. However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner.
Thanking you again for the loan.
Sincerely yours,Tom
英文的道歉信范文 9
Dear David
I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong. As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.
I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.
英文的道歉信范文 10
dear frank
i am terribly sorry to tell you that i have lost the valuable book you were so kind to lend me last week. i read it everyday and intended to finish it next month. last night when i came to my room, it was nowhere to be found. i will try to recover it as soon as possible. if i fail to find it, i will get a new book for you.
but i am afraid it can never take the place of the old one. old books are like old friends. once lost, they can never be replaced. they are connected with cherished associations which the new ones can never have. and for this irrecoverable loss, i am to blame. i was so careless with my things. this is a warning to me to be more careful in the future.
yours truly,tom
英文的道歉信范文 11
Dear Kate
Excuse me for my long delaying in returning to you your “Robinson Crusoe” which I read through with great interest. I had finished reading the book and was about to return it when my cousin came to see me. Never having seen the book, She was so interested in it that I had to retain it longer. However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner. Thanking you again for the loan.
Sincerely
yours,
英文的道歉信范文 12
Dear Martin
I am looking forward to your visit. Just think, after all these years of writing to each other, we will finally have the chance to meet! However, I am sorry that I will not be able to meet you at the airport as soon as you arrive.
The reason is that your flight will arrive early in the morning, and the earliest I can get To the airport will be about an hour after you land. Please wait for me in the arrival lounge. You should be able to have breakfast there while you wait.
By the way, as we have never met I must tell you how to recognize me. I am of medium height and have a small moustache. In addition, I will be carrying a copy of the morning newspaper tucked under my left arm.
Looking forward to our meeting.
Yours sincerely,Li Ming
英文的道歉信范文 13
Dear Mary
I’m very sorry for not having replied to your July 6th letter sooner. When your letter arrived, I was in Beijing. As my secretary couldn’t forward it to me, it has been lying on my desk until I got back.
Thank you for all your news. It is good to know that your company has agreed to sign the contract to continue the cooperation with us. And we surely will have a bigger success in the near future.
Look forward to catching up and once again apologize for the delay.
Sincerely,Tom
英文的道歉信范文 14
Dear Sarah
I am terribly sorry to tell you that I am unable to attend your birthday part next Thursday evening. That is owing to the fact that my younger brother suddenly fell ill and was taken to a hospital this morning. I have to go there immediately and take care of him. As told by the doctor in charge, it will take around five days for him to recover and I have asked my boss for a leave.
I really regret that I cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old friends. I have chosen a small gift for you and will send it to you tomorrow to show my best wishes. Besides, please give my regards to our friends when you meet them at the party.
Cordially,Li Ming
英文的道歉信范文 15
Dear Xu elder brother
Water purifier in Putian serious quality problems, and now think of it is really scared! This really should not, as the regional manager of the factory, quality supervision is not strict, poor production supervision, I have a serious dereliction of duty.
Thinking for a long time, decided to write to you this letter of apology......
Talk about a man of conscience, to act responsibly, officials must have the public mind.
This is what I have always abide by the motto of life.
In order to alleviate the boss's concerns about the quality of the product, as a regional manager, it is necessary to learn to carry.
Because I am right on behalf of the company, I do not resist, so who anti product failures repeatedly, regional manager to become a mechanic, you become the boss of small handyman.
In the numerous day and night red pillars, in order to repair the machine, we leave no stone unturned, all through the night, did not have any complaints, due diligence, there is mutual encouragement and understanding.
Xu brother, do you still remember us until half past eleven in the evening that is to a high voltage switch do you remember when we were in the store on the ground and lying to 3 in the morning to observe whether the booster pump stops working do you remember every fix machine after you will send text messages to celebrate it, you said to me: "if the product quality is good, we should play, what would you wronged the regional manager".
This is what you are, let me deep feelings, even tears wet erimo.
I have to tell you if the product is good, with your social relationship, you can take as long as counting money, summon wind and call for rain, pointing Jiangshan is ", but the reality let all good ideas is broken, all of which you do not blame me, but we became iron iron brother brother, nanshenanfen.
Indeed, after such a special stage, I miss the days we spent together, especially after the maintenance of celebration, this history will be with me in my future occupation career, also let me learn from, understand what responsibility, friendship and cooperation! Brother Xu, also because of you the quality problem and hate me I believe your brother Xu, now in the process of solving the quality problem has been well, if so, I'm relieved.
The past is the prologue.
Xu elder brother, business is a business, keep in touch!
Apology:
20xx..
英文的道歉信范文 16
游客朋友們:
首先我們真心感謝桅子花開、海星以及馬來吸呀等幾位網(wǎng)友給我們所提的意見,今年在政府論壇上有兩封公開批評(píng)我們的帖子,說實(shí)在的,剛剛看到的時(shí)候,心里確實(shí)是堵得慌的,不高興的,總覺得目前國(guó)內(nèi)旅游市場(chǎng)大環(huán)境就是這個(gè)樣子,大社不強(qiáng),小社散差,從業(yè)人員服務(wù)意識(shí)、技能普遍不強(qiáng)等等,剛開始,我們確實(shí)給自己找了一些自我安慰的借口。
現(xiàn)在再認(rèn)真思考這個(gè)問題,我們覺得,做為從業(yè)人員有責(zé)任、有義務(wù),也必須為游客提供更為輕松、快樂的旅游時(shí)光。坦誠(chéng)的說,今年7、8兩個(gè)暑期月份下來,在我們質(zhì)檢回訪過程中,所發(fā)現(xiàn)存在質(zhì)量問題的,游客投訴到公司的.也絕不僅此兩例。
我們總結(jié)分析下來,存在質(zhì)量問題的主要是散客出游群體,暑期質(zhì)量問題一般容易出現(xiàn)在車輛空調(diào)不好,某些導(dǎo)游態(tài)度存在問題,以及住房條件較差等方面。目前旅行社的存在方式大體上分為三類,一類是組團(tuán)旅行社,我們**就是這樣類型的旅行社,面向終端客戶收取客源;一類是地接旅行社,主要接待外地游客來本地旅游;第三類是同行批發(fā)旅行社,如揚(yáng)州蘇之旅旅行社,儀征旅行社同行受制于客源量問題,收到游客報(bào)名后,無法獨(dú)立發(fā)團(tuán),只能交給這樣的批發(fā)旅行社統(tǒng)一發(fā)團(tuán)。這種現(xiàn)狀就導(dǎo)至了組團(tuán)旅行社對(duì)散客質(zhì)量的掌控從很大程度上受制于同行批發(fā)旅行社,從某種程度上來說,儀征散客出游,選擇哪家旅行社報(bào)名的差別是不大的,唯一的區(qū)別所在是旅行社經(jīng)營(yíng)者的思路,以及遇質(zhì)量投訴后,規(guī)模大一些的旅行社對(duì)批發(fā)旅行社的牽制能力會(huì)更強(qiáng)一些,僅此兩點(diǎn)而已。
關(guān)乎旅游質(zhì)量還有一個(gè)很重要的點(diǎn),就是導(dǎo)游,景點(diǎn)美不美,全靠導(dǎo)游一張嘴。好的導(dǎo)游除了在講解上會(huì)更為精彩外,對(duì)于游客心理的把握能力通常也會(huì)很強(qiáng),會(huì)有較強(qiáng)的協(xié)調(diào)溝通能力,而目前導(dǎo)游的生存狀態(tài)基本上都是以兼職為主,這種生存狀態(tài),也從很大程度上導(dǎo)致了其責(zé)任心的下降,因其兼職故而也缺少有效的服務(wù)技能培訓(xùn)。旅行社不是不想有自己的全職導(dǎo)游,而是因?yàn)槁糜螛I(yè)的季節(jié)性特別強(qiáng),旺季再多導(dǎo)游也不夠用,進(jìn)入12月份以后的3個(gè)月淡季對(duì)于小旅行社而言,可能1個(gè)導(dǎo)游都嫌多,這個(gè)微利行業(yè)人力成本應(yīng)該是最大的成本了,所以這種季節(jié)性的特點(diǎn)也導(dǎo)致旅行社不敢、不能用過多的全職導(dǎo)游。我們公司目前全職導(dǎo)游有16名,在揚(yáng)州地區(qū)算得上是規(guī)模龐大的一支導(dǎo)游隊(duì)伍了,但也只能應(yīng)對(duì)平常季節(jié)的客流量,遇上旺季,也只能望洋興嘆,比如貼子中所提到的西安團(tuán)隊(duì),就是一個(gè)主要由兼職導(dǎo)游帶隊(duì)的團(tuán)隊(duì)。
從我們自身的角度來講,我們必須認(rèn)真反思這個(gè)行業(yè),認(rèn)真反思自已,如果不能真正將客戶贏這個(gè)第一戒寫到我們每個(gè)員工心里去,**旅行社終將被市場(chǎng)淘汰。從上周起,我們已經(jīng)開始在竭盡全力探討游客旅游體驗(yàn)的問題,我們希望盡快將我們的服務(wù)意識(shí)、服務(wù)技能,迅速?gòu)膶?duì)人的服務(wù),提升至對(duì)客戶的服務(wù)。我們將盡已所能去改造現(xiàn)有的工作流程,我們相信,從我們做起,終將能夠逐步改變旅游業(yè)的現(xiàn)狀,終將實(shí)現(xiàn)給游客創(chuàng)造輕松快樂時(shí)光這個(gè)最終目標(biāo)。當(dāng)然,接下來可能還會(huì)有質(zhì)量問題出現(xiàn),還會(huì)有游客投訴,但我們會(huì)以最好的狀態(tài),迅速處理這類的質(zhì)量問題,給游客一個(gè)盡可能滿意的答復(fù)。
英文的道歉信范文 17
Dear Mr. Hunnicutt
I am writing to apologize for the incorrect invoice you received from us. Owing to a breakdown in communications, we did not credit you with a 10% discount, as agreed.
We shall send you the correct invoice as soon as possible and make sure that such a mistake will not occur again. Please accept my apologies for any inconvenience we have caused.
Your sincerely,Peter Gibson
英文的道歉信范文 18
Dear Susan
I’m very sorry that I was out when you came to see me yesterday evening. I’m afraid I’d gone to the pub with some friends and didn’t get back until 12 o’clock. I wish I had known you were in Luoyang as you could have come with us. It would have been a good introduction to the night life!
Anyway, I will call on you at 10 o’clock on Saturday morning at your hotel. We can have the day together, if you have nothing else planned I’ll show you some of the places of interest that you may not have seen.
Please let me know if you will be available on Saturday morning.
Best wishes
Chen Cheng
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